The Visa Information Service is available by either telephone or Internet. Should you wish to speak with an operator about visa information and/or in order to schedule an appointment, please call one of the telephone numbers listed below.
The Visa Information Service is available by telephone from 8:30 a.m. to 5:00 p.m., Monday through Friday, except on Italian Holidays.
Inside Italy Only:Using a MasterCard or Visa Credit Card:
1 99 44 23 99 (a credit card charge of €15 per call will apply. Up to 5 appointments can be scheduled at one time for immediate family members who reside in the same household)
Using a MasterCard or Visa Credit Card:
+39 (06) 9936-6531 (a credit card charge of €15 per call will apply. Up to 5 appointments can be scheduled at one time for immediate family members who reside in the same household)