Telephone Service Information

The Visa Information Service is available by either telephone or Internet. Should you wish to speak with an operator about visa information and/or in order to schedule an appointment, please call one of the telephone numbers listed below.

The Visa Information Service is available by telephone from 8:30 a.m. to 5:00 p.m., Monday through Friday, except on Italian Holidays.

Inside Italy Only:

Using a MasterCard or Visa Credit Card:

1 99 44 23 99 (a credit card charge of €15 per call will apply. Up to 5 appointments can be scheduled at one time for immediate family members who reside in the same household)

From either outside or inside Italy:

Using a MasterCard or Visa Credit Card:

+39 (06) 9936-6531 (a credit card charge of €15 per call will apply. Up to 5 appointments can be scheduled at one time for immediate family members who reside in the same household)

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